SOSS client doesn't work, neither the ui.

/storage/temp/53-sosserror_2.pngState Server Console ver neither loads all the ui (see the image).
The web page shows:
Server Error in '/' Application.
I/O error occurred.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: Soss.Client.StateServerException: I/O error occurred.
Here are the logslink text
Sometimes, reinstalling SOSS, the UI is pure blank.
What's wrong? Why?


This is behavior we've never encountered before. Please verify the following:
  • The ScaleOut StateServer service is running as a Local System account (default)
    • The log file shows that the soss_svr.exe process is unable to access the Windows registry at 12:13 and at 15:02, which would prevent it from accessing its configuration and potentially cause the behavior you've experienced.
  • The SOSS configuration is bound to a valid network interface, and that the interface is always available.
    • We see evidence in the log file you attached that the selected network interface is frequently unavailable during service startup.
  • The SOSS Management Console is run with local administrative permissions.
    • Alternatively, please try running "soss.exe query" from an administrative command line window to verify that the service is running.
After verifying these items, please fully reboot the host to ensure all changes take effect. If the behavior still occurs, please answer the following questions:
  • Which operating system are you using?
  • Is this host running in a virtualized environment?
  • Is there anything which may be an uncommon or atypical configuration for this host/environment we should be aware of which may contribute to this behavior?